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Privacy Policy

Last Updated: January 1, 2025

OVERVIEW

This Privacy Policy provides an overview of the personal information Higher Tolerance ("we", "our", or "us") collects from you, how we use it, with whom we share it, and the choices you have in connection with this.

APPLICABILITY

This Privacy Policy applies to:

  • Your interactions with the websites of Higher Tolerance located at https://www.highertolerance.com/ and its various brands which post this Privacy Policy or link to it (collectively, the "Website")
  • Your communications with us
  • Your in-person interactions with us at one of our locations

Collectively, these are referred to as the "Services".

PERSONAL INFORMATION WE COLLECT AND USE

Through your use of our Services, we will collect personal information from you directly and automatically as outlined in this section. Personal information is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you.

Information We Collect In-Person

If you visit one of our locations, we will collect personal information when you:

  • Make a purchase: We collect your name and payment information to process your payment and fulfill your purchase
  • Visit a location: CCTV footage is collected to maintain the safety of our locations, staff, and customers

Information We Collect From Website Visitors

When you visit our Website, we collect personal information when you:

  • Apply for employment: We collect your personal and professional information to assess and manage your application
  • Contact us: We collect your contact information to respond to your inquiries
  • Join our rewards program: We collect your information to enroll you and send relevant marketing communications
  • Subscribe for updates: We collect your email address to fulfill your request for updates

E-commerce Purchases

When you order a purchase of a product through third party providers, we receive your personal information to process your payment and fulfill your purchase.

Cookies and Tracking Technologies

We collect information via cookies as you use our Online Services, including:

Information Type What We Collect Purpose
Usage Information Pages visited, frequency of access, time spent on pages Enhance user experience and diagnose errors
Location Information Information about your location (via IP address) Understand user patterns and improve services
Device Information Hardware model, operating system, browser preferences Optimize website performance

Cookie Management

You can disable cookies and limit the collection and use of information through them by setting your browser or device to refuse cookies or indicate when a cookie is being sent. To opt-out of Google Analytics, you can download the Google Analytics opt-out browser add-on.

HOW WE SHARE YOUR PERSONAL INFORMATION

General Sharing

Higher Tolerance may share your personal information in the following instances:

  • Within Higher Tolerance: We may share your information within our corporate family for legitimate business purposes
  • With service providers: We share information with service providers that assist us in providing the Services
  • With regulatory authorities: We share information to comply with legal reporting obligations
  • Corporate reorganization: We share information in the event of business transactions or reorganizations
  • For legal purposes: We share information where legally required, such as court orders or law enforcement requests

Important Notice

Higher Tolerance does not sell your personal information. We are committed to protecting your privacy and do not engage in the sale of personal data.

YOUR PRIVACY RIGHTS

Rights of California Residents (CCPA)

If our processing of your personal information is subject to the CCPA, you are entitled to the following rights:

  • Right to access: Request what personal information we have collected about you
  • Right to deletion: Request deletion of your personal information
  • Right to opt-out: Opt-out of the sale of your personal information
  • Right to non-discrimination: Not receive discriminatory treatment for exercising your rights

To exercise these rights, submit a request via email at info@highertolerance.com

Nevada Residents

Higher Tolerance does not currently sell any of your personal information under Nevada law, nor do we plan to do so in the future.

Information Choices

You have control over your personal information:

  • Correct or view your information: Access your account to correct or view your personal information
  • Delete your account: Request account deletion by emailing info@highertolerance.com
  • Opt-out of marketing: Unsubscribe from marketing emails using the "unsubscribe" link
  • Push notifications: Disable push notifications in your mobile device settings

Do Not Track

We do not support Do Not Track (DNT) signals. Do Not Track is a web browsing setting that informs websites that you do not want to be tracked.

SECURITY OF YOUR PERSONAL INFORMATION

We implement and maintain reasonable security measures, such as access controls and encryption, to protect the personal information we collect and maintain. However, no security measure or modality of data transmission over the Internet is entirely secure and we are unable to guarantee the absolute security of the personal information we have collected from you.

Age Restriction

Our Services are not intended for those under the age of twenty-one (21). If we learn that we have collected or received personal information from an individual under the age of twenty-one (21), we will delete that personal information.

Changes to This Privacy Policy

We may amend this Privacy Policy at any time. If we do, we will post the changes to this page, and will indicate the date the changes go into effect. We encourage you to review our Privacy Policy to stay informed. If we make changes that materially affect your privacy rights, we will notify you by prominent posting on the Online Services and/or via email.

CONTACT US

If you have any questions regarding this Privacy Policy, please contact us:

Address

121 South Pearl Street

Albany, NY 12207

Phone

1-(518) 313-1339

Mon-Fri: 9AM-6PM EST

Email

info@highertolerance.com

For privacy inquiries: privacy@highertolerance.com

Report Underage Information

If you believe we might have information from or about an individual under the age of twenty-one (21), please contact us immediately at info@highertolerance.com